Toll-Free Customer Support 24/7

Search Site

Returns Policy

DiabeticCase.com accepts returns on most items if returned within 30 days of receiving the order.

Since ear plugs come into contact with bodily fluids, we will not accept returns on any opened or used items.

Returned items that are not in condition to be re-sold may be refused or subject to a 15% restocking fee.

To return your product, please email our customer service department. (email address indicated at the bottom of the page)

You will be given a Return Authorization Number.

Replace "Your Order #" with the order number from the order you are returning, followed by the RA# you received from Customer Service.


Please Return To:

DiabeticCase C/O GroupMedicalSupply, LLC
Your Order #/RA#
3955 Annapolis Ln. N. Ste. 200
Plymouth MN, 55447
 

If you would like further assistance, do not hesitate to contact our friendly customer service staff.

(Toll Free) 1-855-868-6024

(Email) customer_service@diabeticcase.com

Hours of Operation:

Mon-Fri - 8am to 4pm (CST)

Sat-Sun - CLOSED

 

 

Back to top